On the day of your appointment:

• Aim to arrive 15 minutes before your appointment.

• You must attend the appointment for your visa application. You cannot send someone in your place.

• Only applicants and one parent/caregiver accompanying a child under 18 years are permitted to enter the Visa Application Centre.

• Bring a printed copy of your visa application, passport bio page (2 copies), as well as a valid passport or travel document with at least 2 pages that are blank on both sides.

• Bring all supporting documentation (originals and copies)

• If you haven’t paid your visa fee online, you can pay your fees once you get to the centre.

• Children under 18 years old need to be accompanied by an adult and this cannot be a member of VFS Global staff.

• If you miss your appointment on the scheduled day, you will need to book a new appointment after 24 hours from your original appointment date.

Search Procedure

In the interest of safety and security, we reserve the right to conduct random bag searches of applicants and visitors.

Our staff have the right to work without fear of abuse or intimidation. Threatening or abusive words or behaviour towards our staff will not be tolerated under any circumstances.

Please have the following documentation ready for inspection: Passport, Application form and Collection receipts, if applicable.